AI automation
Pulse Studios
CRM sync and churn-risk alerts that trigger personal follow-ups for at-risk members.
Fitness · 5 weeks project
The challenge
Member churn was only noticed after cancellations, leaving no chance for the team to step in.
What we built
We connected CRM, payment and check-in data to flag at-risk members, trigger personal follow-ups and send weekly reports to Slack.
Services delivered
Workflow automationMulti-tool integrationReporting automation
Tech stack
MakeCRMStripeSlack
The results
−22%Member churn
9Tools connected
WeeklyAutomated reports
+18%Class attendance
Client feedback
“We now reach out before members drift away.”
Studio Owner, Pulse Studios